Privacy Policy – Pallora Creations
At Pallora Creations, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or shop with us.
Information We Collect
When you shop with Pallora Creations or interact with our website, we may collect certain information to serve you better. This includes personal details such as your name, email address, phone number, and billing/shipping address for order fulfillment. We also collect payment details, which are securely processed through trusted gateways without storing sensitive data on our servers. Additionally, browsing activity, device information, and preferences may be recorded to enhance your shopping experience and personalize product recommendations.
How We Use Your Information
The information we collect is used solely to improve your shopping journey with us. We use it to process and deliver your orders accurately and efficiently. Your details also help us provide timely customer support and resolve any issues you may face. With your consent, we may send promotional emails, exclusive offers, and updates on our latest jewellery collections. Furthermore, analyzing customer behavior and preferences allows us to improve our website performance, product variety, and overall services to meet your expectations.
Sharing of Information
At Pallora Creations, your privacy is protected, and we strictly do not sell, trade, or rent your personal information to third parties. However, to complete your transactions securely, we may share limited details with trusted service providers such as payment processors, courier companies, and IT support services. These partners are carefully chosen and bound by confidentiality agreements to ensure your information remains safe. The sharing of information is done only when necessary and only for delivering the services you request.
Data Security
We take strong measures to secure your personal information against unauthorized access, misuse, or disclosure. Our website uses secure servers, SSL encryption, and verified payment gateways to protect your data during transactions. Regular updates and monitoring are carried out to prevent potential breaches. While we adopt industry-standard security practices, it is important to note that no online platform can be completely risk-free. Therefore, we encourage customers to keep their login details confidential and exercise caution while using public devices.
Cookies
Our website uses cookies to make your browsing experience smoother and more personalized. Cookies are small files stored on your device that help us remember your preferences, track browsing activity, and improve overall site performance. With cookies, we can recommend jewellery collections you may love and offer faster navigation. You can manage or disable cookies in your browser settings, but doing so may affect certain features of our website. Rest assured, cookies are used only to enhance your shopping experience, not to store sensitive information.
Your Rights
At Pallora Creations, we respect your rights when it comes to your personal data. You may request access to the information we hold about you at any time. If there are errors in your details, you can ask for corrections or updates. You also have the right to opt out of promotional communications if you no longer wish to receive them. In certain cases, you may request deletion of your data, subject to legal or transactional requirements. We believe in giving you complete control over your privacy.
Policy Updates
To ensure transparency and compliance with laws, we may update this Privacy Policy from time to time. Any modifications will be posted on this page with the updated date mentioned at the bottom. We encourage you to review the policy periodically to stay informed about how we handle your personal data. By continuing to use our services after updates, you agree to the revised terms. These updates are intended to strengthen our security measures and provide better protection for your information.
Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy, we are here to assist you. You can reach us via email at support@palloracreations.com or call us at +91-XXXXXXXXXX. For written communication, you may also contact us at our registered office: Pallora Creations, [Your Store Address]. We value your feedback and aim to address your privacy concerns promptly. Your trust means everything to us, and we are committed to maintaining complete transparency in how we handle your data.